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Safety at PICKHANDY

We take the safety of every customer and provider seriously.

How we verify providers

Every provider submits a government-issued ID (NID, passport, or driving licence). Our team manually reviews each submission.

Professional credentials and trade licences are verified against official records where possible.

We monitor reviews and reports. Providers with repeated complaints are suspended and investigated.

Always use the platform to communicate and book — avoid off-platform payments.

Check the provider's rating, reviews, and verified badge before booking.

Share the provider's details with a friend or family member before they arrive.

For large jobs, agree on a written scope of work before the service begins.

If anything feels wrong, cancel the booking and contact our support team immediately.

If you witness or experience unsafe behaviour on PICKHANDY, please report it immediately. We review all reports within 24 hours.